Crabtree South Africa are looking for a Sales Operations Officer to support the Sales Team with reporting and administration.

Purpose of the Job

To assist with pricing and customer account management, and coordinate between sales, finance, logistics, and customers. Prepare operational reports and manage customer databases.

Key responsibilities will include, but are not limited to:

• Supporting the sales team with reporting and administration
• Managing customer databases
• Monitoring sales performance
• Preparing operational reports
• Coordinating between sales, finance, logistics, and customers
• Assisting with pricing and customer account management
• Ensuring data accuracy within ERP/CRM systems

Qualifications

• Grade 12 certificate
• Diploma or Degree in Business Management / Sales and Marketing / Finance / Administration.
• Minimum 5 years’ experience in Sales support and administration, customer service and commercial operations.

Preferred Additional Requirements

• Experience within manufacturing, electrical, or distribution industries
• Understanding of inventory and supply chain processes
• Knowledge of commercial terms, rebates, and pricing structures

Skills & Competencies

• Strong analytical and reporting skills
• Advanced Microsoft Excel proficiency
• Experience working with SAP
• Strong communication and interpersonal skills
• High attention to detail and accuracy
• Ability to work under pressure and meet deadlines
• Problem-solving and customer-focused mindset
• Strong organisational and administrative abilities

Only applicants who meet the requirements will be considered.

Applications should be forwarded to Paulina.Malete@crabtree.co.za.